Stakeholder Engagement

StemCyte’s stakeholders include shareholders, employees, customers, suppliers, government/regulatory authorities, and local communities. To advance sustainable development, we seek to understand stakeholder perspectives and establish open, transparent, and effective communication channels. Through multiple channels—on both a regular and ad-hoc basis—we engage and consult with stakeholders to understand their expectations of StemCyte and to conduct impact assessments on topics of concern, which inform the Company’s future corporate social responsibility policies and related plans. The status of stakeholder engagement is reported to the Board of Directors annually; the 2025 engagement status was reported to the Board on August 12, 2025.

Stakeholder Topics of Concern and Engagement:

Stakeholders	Topics of Concern	Communication Channels / Frequency	2024 Year-to-Date Implementation Status
Shareholders	Financial performance Dividend policy and distribution Company outlook Company strategy Corporate governance	Shareholders’ meeting / annually Company website / as needed Spokesperson and deputy spokesperson dedicated hotline / as needed	We have engaged a professional shareholder services/stock transfer agent to handle shareholder matters and convene shareholders’ meetings, where shareholders may speak and hear the Company’s explanations and responses. We have designated a spokesperson and a deputy spokesperson to respond to investor inquiries. We disclose our corporate governance policies on the Company website so that shareholders can fully understand the Company’s operations. The 2024 Annual General Meeting of Shareholders was held on June 28, 2024.
Employees	Compensation and benefits Career development Occupational health and safety Labor–management relations Physical and mental well-being Talent development and training	Department meetings / weekly Labor–management meetings / quarterly Training and education / as needed Employee grievance channels / as needed	Set up an internal mailbox to encourage employees to share views and ideas and to handle grievances, thereby fostering a positive work environment. Establish an annual performance review system to listen to employees’ ideas, provide feedback and guidance, and support their growth. Information security training courses have been scheduled for this year.
Customers	Service quality Competitive pricing	Customer service representatives / as needed Company website contact email / as needed	We maintain real-time communication with customers via email, video/voice conferencing, and telephone. We disclose our products and services on the Company website to help customers understand our offerings and differentiators. The Company provides a customer service hotline and a website contact email, offering a transparent and effective complaint-handling process.
Suppliers	Payment terms Collaboration models	Procurement department / as needed.	We maintain real-time communication with suppliers via email, video/voice conferencing, and telephone to facilitate direct dialogue and sustain strong partnerships.
Government / Regulatory Authorities	Corporate governance Ethics and integrity Risk management and control Regulatory compliance Information disclosure	Official correspondence / as needed Regulatory authority briefings / as needed	We participate in the electronic official-document exchange platform to ensure effective information exchange with government and regulatory authorities. We regularly file required company information on government-designated websites and designate liaison contacts with the relevant authorities to keep communication channels smooth. We have appointed a Corporate Governance Officer and disclosed this information on the Company’s website.
Communities	Charitable activities Sustainability strategy	Company website / as needed Company website contact email / as needed Charitable events / as needed	StemCyte donated NT$90,000 via the “CHANGECHANGES” platform to support the Chinese Children’s Home and Shelter Association (CCSA) in organizing the “Independence in Motion, Soaring the Skies” 42.2-km coming-of-age cycling event. On June 5, 2025, StemCyte co-organized a joint blood-donation charity event with five other companies in the Taipei Bioinnovation Park, successfully achieving the target of 70 units of donated blood.

Stakeholder Engagement

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